PAS 78: Guide to good practice in commissioning accessible websites

Now that BS8878 has superseded PAS78, I’ve removed most of this post and associated contents as they are out-of-date. I’m retaining stuff about the Legal and General case-study as it’s linked from elsewhere. A better resource for it, however, is at the W3C.

The Financial Rewards of Accessible Web Sites

Legal and General aren’t a fluffy charity, but were worried by their exposure to litigation under the DDA. They identified their major problems as

After a program of re-design using third party testers, they reduced their risk of legal action and found, as side-effects:

March 2007: Further presentation from Legal and General on these results.
April 2007: Presentation by Isolani, lead developer at Legal and General.

3 Responses to “ PAS 78: Guide to good practice in commissioning accessible websites ”

Comment by Matt Williams

I wonder how typical Legal and General’s experience is? The fact that they have been able to measure so many before and after stats suggests that they were already very self aware.